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Activus is serious about safeguarding your personal information and data. We
follow the strictest privacy guidelines to ensure that the information
you provide to us remains confidential at all times.
Our goal is to gather just enough information to process a home loan, render
an approval decision, or market our products- and we collect most of
this information from consumers through our call center, website, or as
part of our application process. Occasionally, we gather additional necessary
information from public records, credit repositories, or approved business
affiliates and partners.
We retain all information in-house except when required to share it with our
partners as a necessary function of the lending process. Such partners
include title and escrow companies, appraisal services, and to a limited
extent, our business affiliates and partners.
From time to time, Activus will send marketing information and special promotions
to our customers via e-mail, direct mail, or phone. Because we respect
the privacy of our customers, Activus provides an "opt-out"
feature (see below) for those who wish to be excluded from our marketing
lists.
Activus does not sell or share customer information to unaffiliated third parties
except as expressly permitted by law. In addition, Activus may engage
in joint marketing efforts with third parties which may require us to
provide limited information that will enable both companies to offer products
and services that we feel will benefit our customers. In all cases, Activus
will be identified as the primary marketer of the product or service,
and in every case the third party will be held to the same high level
of confidentiality as that of Activus.
The security of your personal information is our first priority at Activus.
We have taken extraordinary measures to make sure that the information
you send to us is seen only by authorized people.
Your financial information is not kept on our web server, but on a different
computer that is separated from the Internet. Even in the unlikely event
that our web site is "hacked," your data will still remain securely
out of reach.
To retrieve information about your loan status, you are required to enter both
a password and the email address you provided when establishing your account.
We understand that you may not be interested in hearing about money-saving
promotions or other exciting programs. We respect your time and privacy
and do our best to send only information that we feel is relevant and
beneficial to you. However, if you still wish to opt-out of our notification
list, simply complete the form below.
If any of the information you enter differs from what is stored in our database,
we may not be able to remove your name right away. Please be aware that
it may take a few mailing cycles before your information is deleted from
our list(s).
Activus reserves the right to change, modify, add or remove portions of
this Privacy Statement at any time, but will alert you that changes have
been made by indicating on the Privacy Statement the date it was last
updated.
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